5* experience every time! 5* experience with them each time I've sold an iPhone here (I've done so three times). Not only have they been the highest offer each time I've looked to sell a phone, they are easy to get in touch with an their customer service is unmatched. Oh, and not to mention, part of their proceeds are donated to no-kill animal shelters so you feel good working with them too! A++++++

Pixel XL trade in I was apprehensive in the beginning, however this experience blew my mind. Easy and transparent process. The company was responsive to all questions sent during the process. I highly recommend if you are seeking to trade in your phone. Thank you, and I will certainly utilize again in the future.

Legitimate phone buyer Legitimate. I had some skepticism as it was my first time dealing with this company. Sent my phone with their shipping label. I got paid in 5 business days (which is today, via PayPal). This was slightly longer than their usual turnaround and I was told that they have rolling vacation right now for their staff. Which ended up pushing back their stated 2-3 day turnaround by a couple days. They are responsive to emails. Will use them again for another phone sale.

A+ Service Aside from their pledge to donate money to a great cause, they paid the most money for my device and had fantastic customer service. From the time I shipped my device to getting my payment on PayPal was about a week (and this was around new iPhones getting released, so probably a high-traffic time for their business). They answered all of my questions, were straightforward, and the entire experience was hassle-free. I’d recommend this company to anyone!

Helpful customer service and good experience Modification to previous comment. Rich from the customer service team was very helpful all time. He kept a good track of email and order status. The prior email delivery issue was solved as well. Sold three devices to them recently. And will come back in the future when I need to replace electronics. Hope to be part of their endeavor of supporting animals. Great merchant!