Outstanding old-fashioned service Outstanding! I am not a professional online purchaser. My wife takes care of that stuff. But this one I did and my experience was excellent. Ordering was simple, fast, and very efficient. I received emails daily confirming my purchase and expected delivery dates. Delivery was prompt and both boxes arrived without a crease or dirt on the boxes. I unpacked everything and all parts were there in factory fresh condition. I am very impressed with The Range Hood Store and the high standards of service their employees demonstrated to us.

The range hood is great The range hood is great. The delivery people were careful with the package. The delivery truck had a refrigerator that I did not order.

DON'T MAKE ANY ERRORS- updated I had an initial hiccup with the company. After a complaint, from me, the company’s “Sales Team” reached out and offered to refund or exchange my product. I will say, I am impressed with the level of service I have received from the “Sales Team”. I will not say much about the customer service experience. I appreciate the help I have received from Mr. Tim S.

Actually talked to someone on the phone… Actually talked to someone on the phone to put the order together. First company in a long time that I've been able to reach someone on the phone immediately. Shipping was also fast and they used a reputable shipping company, FedEx; not some cheap no name shipper.

I would use this company again. The order and delivery were easy and timely. The product was exactly what we wanted and at a great price. the shipping company did not follow the directions on the box and we had a ding in a fan housing. This is not visible, luckily.