Bad website. Bad checkout experience. The fact that you are an IT equipment provider and you can't upgrade your systems without wiping out everyone's password is sad. Then, the password change process was confusing since I am constantly prompted to change the password, which I did a few times before realizing that it was changed and I was already signed into my account. Very unintuitive. Then I made a Paypal purchase, went through the motions and ended up back at the start and had to go through the motions again. You have the worst checkout process I've ever seen and your shipping prices are ridiculous for a 1 ft piece of wire.

An Excellent purchasing experience Your website makes ordering very easy, straight-forward & intuitive. Though I've not yet received the product (I just placed the order), the price and apparent quality made it the best choice I found. Combined with your being a U.S. company, all factors have so far made this an excellent purchasing experience!

Smooth experience From initial contact with their customer service team to placing the order to delivery there weren't any issues and the price was good alsoi.

Warehouse IssuesAlthough we were able to get the items Although we were able to get the items, it was a bit unsettling that we have to wait two weeks before it ships out and then 'x' amount of time to get to us, because of 'warehouse issues'..

Great Products, But Checkout Flawed Finding the items that were required was fairly easy. The frustrating part was the checkout process. I attempted to "place order" and had to enter the billing address and credit card information at least three (3) times.