
Justin
GBInverter is amazing Inverter is amazing, I had a couple questions I was prompted to a tech and was very helpful and got me on track in no time. Excellent customer service even after the sale.

David Hahn
GBThe demo battery I received was… The demo battery I received was defective. According to the AIMSB bluetooth phone app, the battery shuts off at 60 % SOC. This is less than half the rated capacity. I shipped the battery back to AIMS yesterday at my own expense. I ask that the shipping charges be reimbursed. I will order a replacement battery. Just not a demo. Since this is the second bad battery I have received, I would strongly advise checking these batteries for correct function before selling them. On the plus side, customer service went above and beyond to keep lines of communication open and to remedy the situation. For that alone they should be commended.

Tom Huff
GBGreat Communication I called to discuss the failure of a inverter that I bought a few years ago technician needed information that I needed to email him before a thorough diagnosis could be made. With winter coming on and the prior inverter lasted for four years and performed well I bought another while the failed one was getting repaired and would become a backup. Speaking to both the tech and sales lady everything went smooth. I recieved the inverter in three days by ground.

Brandon Cherry
GBBackorder Item I ordered ended up being on back order. This was not posted on website. Apparently, it will be months before I will potentially receive my product, however you have collected my money. Not a good business practice.

Mark Turnquist
GBSolar upgrade The sales staff was excellent, the only part that sucked was the Fed Ex was semi tractor trailer and they go 260 miles round trip out of thier way to get it here and it took more than 5 days. Fed ex freight only services the Forsyth, Montana area on Tuesdays only 1 delivery day a week here, I don't know why they don't have a box truck, his trailer was practically empty and the driver wouldn't drive my road. I had to get my loader out and meet him on cherry creek rd. If I wouldn't have had the loader I wouldn't have been able to get my delivery.