I have used Venta Airwashers for over a quarter century I have used Venta Airwashers for over 25 years. These LW45s are replacing 2 of my original quarter century old Airwashers. Ventas are probably the best evaporative humidifiers made. Very easy to maintain and clean, with no fiber filters to get funky or need replacement. The small size is great to carry for domestic car travel when staying in hotels, where the air is often notoriously dry.

Terrible Quality Control I ordered the black LW25 Comfort plus, it arrived quickly but when I opened it and tried it for the first time it leaked from the bottom. Support seemed to know of the issue and the only good experience I've had so far with this company was how quickly the lady helped me on the phone. So I finally get my replacement and it's the wrong color(white) and wrong model(regular LW25). Still currently waiting for my 2nd replacement, at least I got my refund after 20 days...

Good experience for the most part Venta used to offer a 10 year warranty for their humidifiers, but now only offers a 2 year warranty. This drastic decrease in warranty support may have implications about their product or business practices. Received my LW45, filled it up (note that the water line can be considered vague unless someone has looked through the manual) but it didn’t start initially after pressing the power button, and I had to open it up and plug in a loose cord. Fortunately, working on Venta humidifiers is an intuitive & easy task. Seems to work fine and does what it’s supposed to do. The sound it makes is strangely calming.

Easiest humidifier to use, works well, low maintenance costs, paper quick start guide needs more clarity, prompt customer service replies The humidifier we purchased is the easiest to use, has the lowest effort to maintain, and has low maintenance costs. High quality and very happy that it is made in Germany. Compared to other humidifiers out there that require a tank to be filled upside down which then eventually leaks or spillage occurs or just plain awkward to put the tank back on, or the tanks are too small and must constantly refill, and also have to take apart many small parts to clean, this model and the smaller version have all of them beat by a mile. We do wish that the paper manual that comes with the unit was much clearer for set-up and maintenance, but there is a comprehensive online PDF manual that is much easier to understand, so we print out the pages as we need to make it easier for ourselves. We love this model so much that we just purchased the smaller model for our bedroom. Shipping was quick and when we had questions prior to purchase via email, customer service was prompt. Highly recommend. Model purchased: LW45 Comfort Plus

I am happy with Venta I am happy with the product. This makes the fourth airwasher. The ordering process was quick and easy. Delivery time and updates were great as well.