Colin Peter Dickie
CAMy ice machine… My ice machine chocked up some plastic pieces and since I live in Mexico Amazon would not extend the warranty. They did give me the number to Newair. I spoke with Elizabeth about the issue and all was good till I mentioned Mexico then she had to speak to a supervisor as they do not ship here. She worked the problem and kept me informed along the way and found a resolution. I contacted a cousin would often goes across the boarder from Canada to the USA and she acquired a postal delivery box and that satisfied Newair so they sent a replacement the next day. I only had to pay the small shipping fee. AWESOME job guy
Bill W.
GBElizabeth was super friendly Elizabeth was super friendly and helpful. She really knows the products and provided excellent assistance.
Donna Pickens
GBLess than satisfied Well this is the third ice maker I’ve bought ’em from you totaling 1,500 dollars first one lasted maybe a year if that the second and third one right out of the box makes god awful noises. Two them need repairs
Kevin Graves
GBExcellent Excellent. Laurellee was very helpful and informed about the product and my need for a replacement part. Thanks
Todd Mertz
GBFern was incredible at solving my issue… Fern was incredible at solving my issue with my new fridge. He was nice, responsive, and seemed to care about my situation. He was able to solve my issue in a timely manner. I appreciate his time and effort and I am grateful that companies still exist with impeccable customer support and service. Thank you, Fern!