Speedometer on Test Car Didn't Match Actual Speed I paid to have them give me a driving test at the Louisville location and they put me in a car with a speedometer that DIDN'T REFLECT the ACTUAL SPEED I WAS GOING. And THEN they directed me to drive this car into an active School Zone of FIRESIDE ELEMENTARY SCHOOL...again, WITHOUT warning that their instrument panel wasn't set correctly. If THAT wasn't bad enough, then they FAILED me for going over the speed limit in that zone because I was referring to their digital speedometer. At NO point did my test coordinator warn me to IGNORE the digital speedometer next to the dial speedometer. They later explained that it was a "newer car" which was "somehow" preset to list the overall AVERAGE of my speed during the entire trip. I only referred to the digital number a couple times when it was dangerous to take my eyes off the road, like in a school zone, and I just needed to check the digital read-out: which read "19MPH": a mile an hour BELOW the speed limit. Not only did they ADMIT to doing this, they claim they've BEEN doing this to people, I was the first to complain about it and so they've done nothing wrong. They're still charging me for that test along with the retake of the test, because I "failed". So far, I've filed a complaint with Consumer Protection Services, contacted just shy of a dozen local reporters and Monday I'm talking to a lawyer. I shouldn't have to explain this is dangerous and unethical to for a "professional driving business" to put someone into a car DESIGNED to test one's driving performance with a speedometer gauge set to ANYTHING besides the ACTUAL SPEED you're traveling and then tell them to drive through one of the most crowded and chaotic elementary school zones in the area.

Great experience! The DriveSafe team took great care in assisting our family. They took the extra time to help me navigate the DMV website for our girls to get their driving permits following them passing their tests. And they didn't hesitate to give accommodations to our daughter who is on an IEP at school. They worked with us so she could take the test and have it read out loud to her. They also celebrated sincerely the joy of her success in passing!

We are dealing with Terri Sanchez and… We are dealing with Terri Sanchez and she is blocking our son from taking classes we have paid for for some unexplainable reason. These classes have been scheduled and paid for in advance and she is blocking my son from taking his class for some unknown reason. Drive safe provides a paid service and should not be barring paying customers from taking classes

Amazing Instructors - impressed my teens big time! The instructors and staff had the challenging job of not only teaching my teen boys to drive properly and safely - they needed to not be annoying to them. They succeeded with flying colors. Not only did they not annoy the kids - they were super cool and left us all wanting to be friends and have BBQs. The boys both received their licenses on the first try and un-learned the bad habits they "may" have picked up from their parents. I have and will continue to recommend DriveSafe to anyone in the market for lessons.

Being highly dyslexic Being highly dyslexic, I was worried about taking a written test. I did feel occasionally overwhelmed during the classes, but the instructor kept saying it was only practice. I did pass the written test the first time I took it. The driving was way less stressful for me. The instructors were kind in their comments and helpful in ways to correct things I was doing wrong. Thanks to this school I passed the driving test the first time too.