Company was very attentive and answered… Company was very attentive and answered all my questions whether through chat or phone. Also when I started my course it was late. I had an issue and it was unlocked the very next day so that I can continue. Very good customer service.

Absolutely terrible in every way Absolutely terrible in every way. Timers are too long for the data presented, wasting time. Graphics are poor and wording of the lessons even worse. A lot of irrelevant information is presented, such as documents required to get a license, something everyone already has prior to enrolling in the course. There is ambiguous information, such as car seats being determined by weight alone, which conflicts with the American Association of Pediatrics guidelines. In regard to the test, the wording of the questions is so poor I guarantee you will scratch your head. Further, the questions require rote memorization of statistics, which doesn’t help anyone drive better. NTSI really phoned it in. It’s sad that the jurisdictions purchasing their services are wasting our tax dollars, hopefully they are not under the illusion that anyone is learning anything.

Very worth doing Paced myself & finished this course on 2/21/23 to keep points off DL. I thought it was a good refresher course & was glad I took aside from original intent. Glitch in obtaining certificate upon passing but staff got it to me in no time. My experience with these folks was wonderful. They were very helpful & kind.

Best customer service helped me by chat on… Customer service helped me by chat on Saturday (Diane), helped me start my online class and she uploaded to the state DMV for me late that same day because of my deadline..extremely professional and friendly. Above and beyond!

GREAT COURSE FOR BEGINNING DRIVERS. The conditions under which I took this course were not ideal. However, it's totally worth the time and discipline to read and integrate the lessons learned. The course makes clear many unanswered questions the conscious driver may have. It also primes the new driver for the road and the importance of adhering to traffic regulations. Though it's offered with Florida drivers in mind, the non-Floridian can also benefit from the course. I will ask my adult children to take this course. I'll feel much more confident with them as drivers. Thank you!