I had a bit of an issue with my recent … I had a bit of an issue with my recent order but it was more related to a technical problem. Customer service worked promptly and efficiently to resolve it. We pleasantly communicated by phone and email. I love their products and will be ordering from them in the future.

I order a LOT from ETA Hand2Mind I order a LOT from ETA Hand2Mind. They have great prices - particularly for their Cuisenaire rods. Because I order in the quantities that I do (at least 100 C-rod sets a year), there's inevitably going to be some manipulatives that come in with some sort of flaw (but this is a small fraction). ETA is good about fixing these issues when they do arise and making things right. That, and their prices, are a big reason I keep coming back.

In the age of free two-day shipping … In the age of free two-day shipping from Amazon and Walmart, it took a full two weeks for my order of "in stock" items to arrive. The product is fine, but the shipping reminds me of the pony express. Also, was no ability for me to track the shipment.

These prices are RIDICULOUS!! These prices are RIDICULOUS!!

Great supplier of math manipulatives Easy online buying experience, followed up by shipping confirmations. In a recent purchase, when one item was unavailable, I was notified by email with a request to contact them about re-ordering. Items received were good quality and I'd definitely order again. The items leave their facility quickly but the biggest hurdle is getting through customs into Canada without delays and reaching a rural destination with postal delivery (none of which are the company's fault).