Dreadful experience Dreadful experience. This is all about ripping off customers with constant renewal orders. Endless technical issues. Bad translation tool (compare with Google translate, available for free). Awful interface.

Buyer Beware I've used the translation software for about a year. Initially the results were acceptable. The customer service has always been mediocre. I was recently convinced to renew my license with the assurance that customer service had improved. Since renewing my license the translator has been offline and no one at Babylon responds to support requests. Further, it seems that if you are in the US Customer Service is only available Monday AM thru Mid day Thursday. I'm pursuing a refund. These guys have gone from bad to worse. Buyer Beware!!!

Customer dervice is non existant Customer dervice is non existant. They do not respond to my requests for help.

BUPA CISCO/BABYLON MEMBERSHIP IS A JOKE I cannot believe that yet again I have to complain about this! This is about the 5th time I have complained about this! I get Babylon through Bupa through the cisco plan I have from my wife. This has been renewed in mid October and I was promised that my Babylon would service would be resumed by 1st November at the latest! well guess what ..its not.. the service offered by Babylon in conjunction with Babylon is just useless putting it politely. I am not calling Bupa Services to get this resolved again!! Please just sort it out once and for all. TOTAL RUBBISH! Yes im very angry. My Bupa membership number with Cisco is: 0609402658

They have changed prices policies… They have changed prices policies without warning Its translation is very poor