HCI SWP course I recently attended the two day on-line HCI course on Strategic Workforce Planning. I found it very valuable. The instructor Karen was very knowledgeable and the course ran at a perfect pace. There were breaks on the hour which was wonderful. The content itself was very applicable to my role and was easy to follow. I also really enjoyed the other participants in class. It was the right level of instruction and group discussion and activities. I was able to pass the exam in one try!

Unorganized I took the Strategic Workforce Planning (SWP) Certification and it was very unorganized with lots of technology issues. The instruction was an hour late the first day and tried to keep us late the second day. Plus have the time she was unable to share her screen due to technology issues. I wish the instructor had a second person helping as I think it would've been a better experience. I can't remember much of what I learned because it was disjointed and interrupted by tech issues. It was not worth the money due to these issues.

The facilitator was brilliant The facilitator was brilliant. Very knowledgeable, patient and kept excellent time. The content was so rich, however, that it probably needed more time than the allotted two days to do it justice. And some of that time might be spent working through some of the concepts in workshop mode. But make no mistake, I'd certainly recommend this program!

The facilitator knew her stuff The facilitator knew her stuff. I am a person who needs time to take in concepts so it was a bit hard for me to follow sometimes. I wish there was more time or maybe a cheat sheet of terms we should become familiar with before starting the class. Some persons did not have any issues grasping the concepts so it was more a personal issue. The breakout sessions were a good format. I enjoyed those.

Great speaker; bad tech issues Great speaker, but very bad technical issues. The speaker's laptop had some weird intermittent technical issues throughout the two day course. Sometimes we heard him plainly, while other times his voice cut out or sounded garbled like he was talking underwater. THe speaker is very knowledgeable and provided good insights and examples. It was just a shame to have tech delays and interruptions. For a pricey course, I expected top notch from HCI. I contacted my HCI account liaison, and he was helpful during the process.