Customer service is joke I never sign up for their service, yet somehow I got a charge for it. Contact their customer service, since I'm over the trial period; there is nothing they can do at their end. They suggest I change my username & password so it won't happen again. It's not like I sign up for monthly that would be so easy. I happen to sign up for a year's worth of their supposed program without knowing about it. Recommend for those who consider learning Cybersecurity don't enroll here. It is not the program that I'm worried about, the service & attitude of the people is what discourages here

Not worth getting a subscription Not worth getting a subscription. All material is of average quality. After using product for a week, I decided to stop using and focus on textbooks and free online resources that had much more value. Beware, their sales gimmicks will get you. They auto renewal the subscription and will not refund or speak with you. They are very sneaky and not willing to help the customer.

trouble getting started I have had access for over three months and can't seem to get started. I tried watching the Introduction videos but they just went on and on. I have programming experience so I don't need some of the beginning items but I have wade through it to get to the meaty part which I still haven't gotten to yet. I'm frustrated at my lack of progress. I could benefit from more guidance at least until progress more.

Avoid like the plague Signed up for a free defined 6-month period subscription from a third party but still had to provide my own payment details. None of the videos worked on my computer platform so couldn't do anything with it. I forgot all about it, expecting my 6-month voucher to naturally expire and not renew, but I was charged a stupidly large amount for a service I can't use. Despite asking for a refund and a cancellation, customer service just said it's not possible. Absolutely atrocious service, company, and quality of delivery.

Not to be trusted please read carefully: I studied months to get my skills certified and I passed over 20 exams. Today, when my employer asked me for my credentials and certifications, I checked and ALL the certified skills were gone! So, I am not running the risk to be out of a job, because my employer think that I lied about my certified skills. Please make yourself a favour and go elsewhere if you do not like the idea to study for nothing and worse to put your career at risk.