Unprofessional service This is the SECOND TIME IN A ROW that we booked a class and confirmed but the place was closed. First time I booked an open play at Monkey Do in Park Slope. I had to work, so I had a babysitter take my daughter there just to find out that the place was closed. Today I rushed my child to get to the class at Muse in Gowanus and Again, it was closed. How is it possible that they are closed after I got a confirmation. Either the system is so defective or no one bother to call me that the class was cancelled????? I am just wasting my money and time just to disappoint my daughter who goes to the class with full of excitement. The kid pass has been nothing but horrible so far.

I really enjoy the flexibility and… I really enjoy the flexibility and value of Kidpass! Love exploring different classes around the city and love their free online classes and other special perks.

Life saver for parents! Great service Life saver for parents! Great service that my friends had recommended to me, and which I recommend to other parent friends and in mom groups all the time. Customer service responds really quickly if there is ever an issue and they always find out ways to help customers going above and beyond with issuing credit if needed. Love it!

KidPass is an amazing service for online learning KidPass is an amazing service for parents. I've used it for my kids to get tutoring help when my school struggled with remote learning. Highly recommended and much better and also more affordable than other tutoring services like Varsity Tutors.

AVOID Kidpass altogether! Highly dissatisfied. Not only are their teachers and activities not vetted before the classes are offered (I'm referring to quality, not trustworthiness), but what REALLY stinks is their rebill and subscription policy. I tried cancelling BEFORE I was rebilled and they wouldn't let me!! Nor did I receive a 3 day notice, period. I'm considering taking it up with my bank, honestly. We also had two adverse events with a couple of classes that we virtually attended. For the first one, the instructor never showed and Kidpass let everyone stay on the Zoom call for over TWENTY minutes, saying it would be just a few more minutes until the instructor would show up. Nope. Another class was lackluster at best and I can't believe I wasted 2 credits on it. I reviewed that class too, and didn't receive any comments on my feedback for either. They clearly don't care, and you know what? AVOID Kidpass at all costs. Very unprofessional and not recommended, questionable rebill methods. It's our kids that suffer the most. During this unprecedented times, it's unconscionable how a company can operate like this. TOTAL ripoff for the quality that you get. I'd recommend checking out the actual websites of some of their "teachers" and "activities" before you commit to anything. Not worth it on Kidpass, I can't say that enough. Get it together, Kidpass.