High quality and open typing course Very flexible and stable online typing course with transparent pricing tiers. I like the dashboard where I can see my class in action and do any administrative work needed (account management, lost passwords, ...). Thank you for adding so many different keyboard setups :)

I tried everything to cancel my… I tried everything to cancel my account. But their website got me stuck in an endless loop of resetting my password. Plus to look up accounts they want the credit card number, It seems pretty shady. I had to call my credit card company to dispute and look the company over.

Easy data collection and an affordable "Ad Free" Premium typing software I was looking for an affordable typing program for my Middle School keyboarding class students. The typing.com software provided me with a great way to track data on individual student's performances and growth. Since the Premium package was so affordable, under $350 for 115 students, I could jump them into the "Ad Free" version and have them work with less to no lag on their typing lessons. I highly recommend typing.com for any keyboarding class or an independent student who wants to improve their skills.

How to videos is not support for breaks in service. After repeated emails back and forth with support including screen captures to resolve an issue, I keep getting sent how to videos. Failure to read thoroughly the issue is rampant in the support department that I have worked with. So far, several of the premium functions fail such as the real time activity monitor and the assignments functions. The only real reason to pay for this is to remove advertisements.

Syncing issues Hector was a great help in resyncing my classes. We use clever for single sign-on purposes and the sync had some student names, student ids, and then some not showing any time of identifiable information. Hector helped get everything correct in about 24 hours. I really appreciate all the help and quick/great customer service.