Fraudulent company Never recieved shipping info and never recieved items. When I called company to inquire about the item they said it had been delivered but could not provide proof of delivery. Then when I asked what they could do to help they said I had waited longer than 7 days to inquire so ther was nothing they could do. Said I should call paypal and try to get my money back. That is real customer service.

Placed an order for DeWalt tools for a… Placed an order for DeWalt tools for a Christmas Gift. Received no response. Then they said it would be delivered by December 15th. No further updates and Didn't receive it even by Christmas. Then received a email that they cancelled the order. Horrible company, terrible communication, completely unreliable and just downright dishonest. Avoid at all costs

Acme Tools Is Scammer Ripoff! These guys are total scammers. Once they get your credit card number online, they will place orders without your permission and never ship the tools. They placed a DeWalt Order, and after I saw the charge, I told them to cancel it the same day, and they said it shipped, but in reality, nothing shipped. Even to this day, the charged nearly 500$ and refuse to refund and they refuse to send the product they charged for. At first they will pretend that it's shipped, then batteries are on backorder, and then they will say they cancelled it but you never get your money or tools. Stay clear of these ripoffs.

Acme Tools has been great for us.... Having ordered several times from Acme Tools, sure, like most suppliers, there has been an issue or two over the years.... but their customer service has been excellent. And for us, resolving a problem without a lot of hassle is imperative for online purchases. If you do have an issue, take photos and send to them.... nobody can take anyone's word in the virtual world if they want to stay in business.

This review is from my experience on ordering,not the product. I've ordered twice from this company one order is understandably taking 3 months to ship backorder from the manufacturer. The other order is one I could pickup from my local hardware store and is taking 4 weeks to get to me. Both orders when ordering let me order without letting me know there was an extended waiting time for the order to ship. When I tried to cancel the order that took 4 weeks they said it magically already has shipped and there is no way to stop it. I will not order from this company again. Oh also this item that is taking 4 weeks to get to me is 10 dollars cheaper on A and 5 dollars cheaper at my local hardware store.