Beware tradesmen Beware tradesmen. Ordered Ridgid product 11/30/20 from Empire Rigging and Supply through Amazon and 12/30/20 still nothing. Very disappointing.

Ordered product on October 2 and was to… Ordered product on October 2 and was to be delivered on October 19 but was sent UPS to a wrong address on a different state. They had been provided the right address.bA long wait for nothing. I will be contacting my credit card company

Lies on the site and horrible customer service I want to start by saying their website is misleading and the customer service to follow up is very rude and unfair. I placed an order on their website on May 30th. I placed it through the site because it showed the item was in stock meaning the that if I shipped it regular mail it would arrive within a week. I hadn’t received any update so I called and spoke with Keelan Schab who told me I would not receive my item till the 12th of June. I addressed that the site showed in stock and all he said was he understands my frustration and would as someone to fix the site. That does not fix my problem. I asked for faster shipping and he said no because I did not pay for it. He was very unpleasant and did not care about my issue. When I asked for his supervisor he said he is the supervisor and does not have a supervisor over him. He asked if I wanted the item or not. Very rude. This is the first time my company does business with them and am here to say I am livid due to the lies and horrible customer service.

Very simple to find desired items and… Very simple to find desired items and processing purchase. The items haven't delivered yet but if they arrive in a timely fashion (and I have no reason to think otherwise) I would highly recommend this organization to anyone looking to supply their operations.