Partial deliver of an order placed Partial deliver of an order placed for PPE. On chasing the remaining items customer service admitted that they no longer produce the items ordered! No contact to let me know and I’ve had to rush to source alternative PPE for my staff. I won’t be using again.

garage door remote duplicators Purchased 3 garage door remote duplicators which were displayed as suitable for my remote. Followed instructions to the letter on many occasions. Asked for assistance via email on many occasions, asked for a refund but they just fob me off constantly. DO NOT PURCHASE FROM THEM - the are con merchants. If I could give a zero score I would.

Take of the small guys I purchase very little from a volume stand point. I purchase a couple of Rite in the Rain field books every few months. I was contemplating purchasing elsewhere, however, a representative took care of me and even though it cost a little more, your customer service was the difference. Tom Patton Evoqua Water Technologies

Bait and Switch on shipping and poor customer service Ordered an instock item according to their website and their website says ships within 24-48 hours. After a week of no shipping notification I called in. I was told by their rep Perry that the item was in fact in stock but their warehouse was not shipping last week and my invoice would state that items are estimated to ship within 24-48 hours. This is conflict with their website. Seems to be a bait and switch once they have your money.

We have ordered items from Tiger … We have ordered items from Tiger Supplies and usually don't have an issue. We were disappointed when we ordered new prism poles and the level vials were not adjusted so the poles would be plumb. We can do that in-house, but they should come ready to use. The same applied to the separate level vials that attach to a 0.10 diameter rod that we ordered, both were loose and not ready to attach to the rod. Our last order has taken a month to fill, which is highly unusual in our dealings. I am beginning to think they are getting as busy as most surveyors seem to be. Will still use their service, for the lower prices.