No instructions for constructing murphy bed wit VEVOR kit. Order No.24040700976020353626 I purchased your kit for a murphy bed, but it did not include any directions for construction of the bed. I contacted VEVOR to obtain the plans. But they said they had none. With no available installation instructions, you should not even offer this product for sale. My actual rating is ZERO stars.

The product arrived with scratches in… The product arrived with scratches in the paint due to poor packaging. It's not going to affect how it functions but it would be a sticking point with someone who carried a little bit more about how long I was going to last.

I have purchase a lot of equipment from… I have purchase a lot of equipment from Vevor to get my restaurant up and running. For the most part, most of the equipment is still working and running fine. The main complaint i have is in regards to my ice machine. It is not even a year old and it is not working. I searched for a customer service number, finally found one only to be told that they would open a ticket and that someone would contact me in 48 hours by mail. They did in fact send me an email asking me to make a video to show them what was wrong. I did that, still no response and still no ice for my restaurant. If this Chinese company truly wants to sell products on the scale that they presently are long term, they need to step it up on the customer service front. We are now looking at a Scotsman who is renown for their customer service.

I contacted them more than a week ago… I contacted them more than a week ago via chat because I want to return a product, the girl who assisted me told me that I should seek approval for that and that I should wait for an email with the response. Which never happened, they never contacted me. Today I wrote to them again, the boy tells me that since the other girl has the case she cannot solve it either, that I must wait who knows how much longer for a solution. This is not the first time I have had a super bad experience with you, however I tried again and they failed again. I need a quick solution.

1/2 impact socket set (65 piece) Purchased the 1/2 impact socket set (65pc) and was impressed with the quality for the price they were at. Under $100 including shipping is a hard deal to beat. Will definitely be purchasing other items in the future