VIVOHOME

Castleton Street, #406, 91748, City of Industry, United States
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3.80
Based on 15 Reviews

5

66.67%

4

0.00%

3

6.67%

2

0.00%

1

26.67%
About VIVOHOME

Trustpilot vouches for the VIVOHOME's products and services. VIVOHOME is a high-end brand that provides professional products for gardening, sports and kitchen.

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Eni
GB

Great customer service and product! Great customer service and products are amazing! I had a lot of questions and they were very helpful. Stellar customer service and product was unmatched.

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Michael Smith
GB

Great purchase experience! Purchased the 2in1 treadmill and we are very pleased with the quality of the product and the quality of their customer service. We contacted them to provide up to date shipment information and their customer service representative was very helpful. No issues, very satisfied with our experience.

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Vincent Green
GB

Love vivohome I’ve gotten many vivohome products. It’s a great company. They provide many useful items at affordable prices, which cannot be understated. I have had a few issues and customer service has always more than taken care of me. They care about the people they help and that says a lot about a company. I recently got a sandbox for my kid from them and it was perfect. Nice size, easy to put together, sturdy and withstood our crazy winds. Always had positive experiences.

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Tim
GB

Bought a heat press Bought a heat press, emailed them with questions after experiencing issues 13 month in. They responded saying, sorry your warranty has expired. I asked if they could at least trouble shoot the error codes displayed via email. Response was crickets. Just know - if you run into problems, you’re on your own. Love your tone deaf response VH. I contacted support, no response! You asked me to send the the error codes and pictures and I did. No response!

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J G
GB

SO SHADY SO SHADY. Don’t do it. They sent me a busted, bent, paint chipping off broken bird cage and then made it nearly impossible to return/get refunded. They avoided telling where/how I could return it despite me asking several times. Most frustrating, awful customer service. Took forever to be refunded. Complete and total waste of time.

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