
Paula
GBWe ordered a Varon VP2 machine 10 days… We ordered a Varon VP2 machine. 10 days later, we received an NT2 machine, which is an older model. We tried calling. Mailbox full. We tried texting. No response. We tried email. No response. I am going to contact my credit card company. A 2023 press release states that the VP2 is a new model.

David D
GBExcellent oxygen concentrator I am currently using the NT-04 oxygen concentrator and it is an excellent machine. It is lightweight, quiet, and offers seven oxygen settings. The price is also very reasonable. In fact, I am using it while typing this review. I recently received my NT-04 and I am extremely satisfied with its performance. It quickly raises my oxygen levels to the level recommended by my doctor for someone my age with asthma. Overall, I am glad I made the decision to purchase the NT-04 as it has proven to be a great solution for my needs.

Howard Clement
GBOrdered an oxygen concentrator it was… Ordered an oxygen concentrator it was dead out of the box. I contacted them and just got run thru the bushes. Illogical questions, nonsense videos, the damn thing won't start. Finally went to Pay-Pal, they said no problem just send it back to China ($410.00) and they would refund my $285.00. I'll talley this one up to experience. What a bunch of confused turkeys. Yes I'll include Pay-Pal. They offered absolutely no protection. Do yourself a favor an deal with Amazon.

Kevin
GBBrought this unit 5/6/23 an it has… Brought this unit 5/6/23 an it has stopped working tryed calling no answer e-mail them they said I would have to take it somewhere too have it fixed SCAM SCAM do NOT buy

Chrystal Ratliff
GBI purchased this machine for my… I purchased this machine for my brother, who relies on an oxygen machine for his daily needs. It has been a game-changer, granting him the freedom to venture out with confidence. Its compact size and accompanying carry bag make it incredibly convenient, and the inclusion of a car charger for travel is a huge plus. What's particularly impressive is its dual-mode functionality; it switches seamlessly between pulse mode and continuous flow, ensuring uninterrupted oxygen delivery. So far, my brother is delighted with its performance. However, I must mention that the initial machine we received was defective and failed to deliver oxygen. Thankfully, the company's customer service was outstanding. Upon contacting them, they promptly responded and, after reviewing a short video demonstrating the issue, arranged for the faulty machine's return. The replacement was dispatched the very next day. Based on our experience, I wholeheartedly endorse both the machine and the company behind it. Their swift and efficient handling of the situation underscores their commitment to customer satisfaction.