Cracked Birdbath My birdbath had a Crack causing it to leak and I reported it after delivery. I had a brand new replacement delivered about 3 hours after my report. Amazing service!!

They sell stuff they don't have. Ordered material just to receive an email after a day stating they don't have it. How many times will I try to use this site in the future? I guess zero, nil, nada.

Once I FINALLY reached real people Once I FINALLY reached real people, everything after went perfect. Questions answered. Excellent status and earlier than promised delivery. It was great.

You had the products I needed… You had the products I needed I could not get at Lowes for a fence repair. Good customer service and prompt delivery. Thanks.

Great Delivery Experience I am a DIYer and use Build Club frequently. Customer service is excellent. The lumber is good quality. And the delivery is outstanding. Drivers are super helpful and always on time. One driver even made a return trip to exchange lumber that was warped or split, and later returned with another item I needed. The website is a little difficult to navigate, but Build Club compensates with great customer service. I use them for any items I can't squeeze into my SUV or need quickly and can't make time to pick up myself.