CPO Outlets

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4.30
Based on 20 Reviews

5

70.00%

4

5.00%

3

15.00%

2

5.00%

1

5.00%
About CPO Outlets

CPO Outlets is America’s leading online retailer for tools & equipment. Operating since 2004, we’ve become a favorite of both professional tradesmen and do-it-yourself (DIY) customers. We offer a large selection of new and factory reconditioned power tools, hand tools, outdoor equipment, automotive supplies, and accessories from top brands and specialty manufacturers including DEWALT, Bosch, Makita, Craftsman, Klein Tools, and more. We pride ourselves on providing our customers access to high-quality tools at competitive prices. FAST DELIVERY: Enjoy 2-3 day delivery on hundreds of items! CPO has 10 distribution centers strategically placed across the US to get items from our warehouses to your front door in 2-3 days or less. Selection and order cutoff times vary by area. FREE SHIPPING offered on all in-stock orders over $149. Freight and expedited shipping is excluded unless otherwise stated on the product page. Excludes orders to AK and HI. RETURNS: 30 day no-hassle returns if you’re unhappy with your new product purchase. Knowledgeable and friendly customer service team available to answer your questions by phone or email. RECONDITIONED TOOLS: Industry-leading selection of new and factory reconditioned tools and equipment, which offers our customers high quality tools at significantly discounted prices. All backed by a 120 day money back guarantee. TEAM: We partner with all the top brands to provide you with important product information and education, to aid in your research and purchase decision Our team is comprised of industry experts who stay up-to-date on the latest innovations and tool news, to better answer your questions and assist your needs

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Gene Tanaka
GB

customer service - have been a long time customer and have… have been a long time customer and have purchased many tools. shortly after placing the order, I was made aware of the same Makita battery powered lawn mower offered through Amazon for $60+ less and inquired if I would be able to get matching price (credit against the purchase). have communicated multiple times through cust service but have not resulted. ready to return for refund.

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Bradd Mertz
GB

Ordered Bosch Optical Level on 4-6-24 NOTHING Ordered Optical Level on 4-6-24 which I need, website stated receive in 2-3 days, then email says shipped. Went to UPS website and states Label created. NOTHING. I have emailed Customer Service, left customer message on website. NOTHING. Update 4-29-24 NOTHING. Do not buy from this website, they have NOTHING for customer service.

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Alan Hawkes
GB

Poor Customer Service Took a full day to reach customer service. Poor connection, too much talking in the background. Tried to convince me that tool wasn’t really not working, somehow I wasn’t operating correctly. Did send replacement quickly. Replacement didn’t work either :(

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Scott Schomber
GB

Trusted tool retailer I've made several purchases from CPO. shipments were always sent promptly. Never a bad experience with them or the tools purchased.

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Rich Gordon
GB

Surprised item was not damaged during… Surprised item was not damaged during shipping. Makita Sander works fine and was a great price. The box arrived crushed with very little packaging filler.

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