Missing motor assembly screw Pulled motor assembly out of the box to find a nut and screw floating around inside. 1 of 4 motor assembly screws. Pulled it apart and made the repair. Also, no way to fasten the pole/base shroud?? My order did ship quickly, but ended up being 1 day late.

Excellent products, great pricing and quick shipping! The bilthardusa website has a lot of information for selecting the correct products. Ordering is easy, prices are great, and shipping is quick. The fan I ordered is exactly what I was looking to purchase and was well packaged.

Forced Air Propane Heater I've only had the item for a few weeks, but it appears to be made of quality materials and worked great right out of the box. It arrived in a timely manner. The online pricing at Bilthard was extremely competitive.

no return call After I placed my order I decided I probably could have used the larger cart. There was no way to cancel the order and then order the size up so I called your customer assistance line several times. No one returned my call. I'm going to keep the smaller one even though I could have used the larger capacity. Will chalk this one up to realizing once you place the order there's no turning back, ugh.

This splitter did better than my… This splitter did better than my expectations. Of course there is always room for improvement, such as the riser frame. Mask the bolt holes before painting. I had to chase the threads in all mounting holes. Wheels could have been a larger diameter to facilitate overland movement. These are just wishes i suppose.