It was amazingly fast It was amazingly fast in a timely manner. My representative was extremely helpful & gave accurate time I should receive it. The paperwork was easy and I had my machine in 3 days. I was amazed because I tried with previous company who never even confirmed my rx so when I was supposed to have received it & didn’t I called them that’s when I found out that they are incompetent. So glad they was cause this company is truly a GODSEND

Working with staff was a wonderful… Working with staff was a wonderful experience. He made it very easy to order this product for my mother. Thank you!!!

Our G5 unit needs repaired and Jeff… Our G5 unit needs repaired and Jeff Dewberry and Carey Burnette took exceptional care of use. We sent the RMA unit back to Plano, TX and also purchased another G5 which is scheduled to be delivered tomorrow This is truly amazing customer care and we are so grateful for Jeff and Carey. THANK YOU INOGEN!! Diane & Wayne Leohner

Not accepting trade-in. Would not accept trade in of Phillips SimplyGo, with the purchase from them of a lighter pulse machine. They sold me the Simply Go less than a year ago and it was recently refurbished last month (under warranty). The replacement machine is good and the price was fair.

Your customer service is wonderful Your customer service is wonderful. Carey is the BEST!! I called later in the day to order some columns for my Inogen. I had to leave a message but she called me back the same day. I would highly recommend your business.