Alexander Kunstadter
GBHorrible Company If you purchase a SleepNumber bed and start having your issues this is the company you deal with. Be prepared to wait on hold for 45min-1hr + every time you call, they over charge on their products and the installation is ridiculous example my part cost $150 and they wanted that plus $200+ to send the repair person. Horrible company horrible everything .
Enhance Pockets
GBSONIA SMITH WANTED TO LAUNDER MONEY… SONIA SMITH WANTED TO LAUNDER MONEY THROUGH LEGGETT PLATT
Janet Poling
GBIf you need a part with for your Sleep… If you need a part with for your Sleep Number bed frame...good luck. We were on hold for an hour and they never picked up the phone. They only will help you if you are a company...not just a regular person.
Jeff
GBWorst customer service experience ever I called customer service today about some noises my adjustable base was making and spoke with Debbie. After listening to my description of the noises, Debbie told me I would need to order both a new Vibrate motor and the motor(s) responsible for raising and lowering the bed. When I questioned how she would know this without either hearing the noises or at least examining the base, she told me she was both an electrician and a technician and would I like to order those parts now? Every question I asked from that point forward was met with annoyance, impatience, and impertinence. Despite my every attempt to keep the conversation cordial so I could get more information, she continued to be arrogant, condescending, curt, and generally unpleasant. This is the only Leggett & Platt product I've owned. Based on this conversation alone, it will be my last. I realize the consumer market is only one part of Leggett & Platt's customer base, but experiences like this are brand killers.
Lavell Rankin
GBPrice gouging I recently bought two extra part massagers for my bed. The last time I bought them in 2019, they cost $17. The ones I just bought cost $63 each. Even accounting for inflation, this is price gouging. I bought them because I had no other way to get them. The ones on eBay, Amazon, Temu, etc would t work.