Monica Soto
GBPhoto Booth Dallas - Josh is the best! Josh is very experienced and knowledgeable in the photo booth industry. We own several of their booths and our business is doing amazing thanks to their help! I wouldn’t recommend anyone else. If you are ready to start a business that is always growing and can make you money for the rest of your life, buy their photo booths!
Lauren Marie
GBMalfunctioning Photo Booth and No Refund! I purchased a photo booth from Photo Booth International in 2022 and have had nothing but issues with it since. The first thing that happened is the printer that came with the booth stopped working. I told PBI about the issue and they told me to connect with the printer manufacturer who then told me there was nothing they could do. I had to purchase a new printer for the booth and PBI did not replace or refund the printer they sold me. Secondly, the photo booth started to blackout and stop working randomly. This was during events to the point where I had to refund clients money. Thirdly, the booth started printing out more than the normal number of prints per photo session- about 4-10 additional prints. Here are all the issues in a nutshell: I've spent a fortune on ink and paper, had to replace the wifi antenna, and had to stop taking on clients because of the booths constant issues, had to replace the USP port, had to constantly contact PBI and darkroom to troubleshoot, and have had to constantly update the phot booth computer. We called and emailed PBI multiple times and to their credit they've tried to trouble shoot the issues with us, but after spending years trying to make a malfunctioning booth work, they won't give us a refund or a new unit. Since we didn't take on photo booth business last year due to the constant issues with the unit, we lost almost $40,000 in potential revenue, not to mention the amount of money and time we've spent trying to get the booth to work. All we want is for them to admit the unit is faulty and refund our money so we can purchase a photo booth that actually works. the last 3 months I have been pushed off and ignored, and now they want us to do ANOTHER tech call. When is it enough?
David
GBAmazing staff 10X Experience! Amazing staff, a truly 10X experience from everyone! Thank you so much for making this the best experience I've had in a long time!
Eddy Gee
GBIf your looking to invest in yourself… If your looking to invest in yourself with a state of the art Photo Booth, PBI is where you go! Many models to chose from, over the top support during your purchase and long after as well. This company cares about you to help you succeed!
Yanett Gonzalez
GBThis company truly is a hidden gem 💎… This company truly is a hidden gem 💎 they’re so professional and are available to help with any questions you may have. I researched a lot of other companies and PBI offered the best prices and long term support. This is the best investment I have made and I look forward to keep growing my business with them. I highly recommend them.