The Bio Flame

3739 Balboa Street, #1232, 94121, San Francisco, United States
http://thebioflame.com
Visit this site
image
3.77
Based on 13 Reviews

5

61.54%

4

7.69%

3

0.00%

2

7.69%

1

23.08%
About The Bio Flame

In 2007, the developers of Bio Flame changed the world of home heating and indoor and outdoor fireplaces with the introduction of The Bio Flame line of bio ethanol fireplaces and burners. Creating a design that required no venting, gas lines, plug-ins, or outlets and provided more heat production, less waste and no environmental impact, The Bio Flame was immediately desired by home builders, resorts, hotels, personal homes, and large-scale developments around the world. With very few design limitations, many architects and designers immediately switched to adopting Bio Flame ethanol fireplaces and burners for their projects worldwide. Since its inception, Bio Flame has lit the path for an innovative new way to heat environments around the world with a modern appeal never seen before — and they’re now available with convenient remote controlled SMART Burners. Bio Flame ethanol fireplaces and burners are now available in over 50 countries, and with over 100,000 projects to date, this is just the beginning…

Tags
Contact Info

You need to Login first to submit your review.

image
Judy Lyons
IT

Struggling to get customer service I purchased a Fiorenzo with a 13" burner plate. The unit doesn't come with information on clearance around the unit. I contacted Bioflame several times requesting info. It took several calls to get a response. Our cabinet maker also contacted Bioflame. The response he received was significantly different and affects the cabinet design. I have contacted Bioflame several more times and haven't received a response. Since I haven't been able to install my unit, I can't speak to the quality of the unit, but I can say that customer service is inadequate.

image
Almac Group
GB

Bio-Ethanol Fireplace quality is TOP. Thank you for the free shipping! Bio-Ethanol Fireplace quality is TOP. Great eco-friendly solution. I loved that they offered free shipping for such a highly valuable and heavy product. 100% recommended!

image
Marina Sandquist
GB

Excellent service Excellent service! Fast delivery! Thank you!

image
LL
GB

We ordered a single sided unit and was… We ordered a single sided unit and was sent a double sided. Due to construction delays we opened the box months later and found this out.Called Bio Flame and asked for a return credit or any type of Customer Service and was denied. As a Builder we were looking to partner with a Fire box vendor....but no Customer Service available at Bio Flame...

image
Scott Chapman
GB

Daniel with bio flame made the… Daniel with bio flame made the experience flawless. The product is also very much what you would hope for.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow