Terrible products and services Terrible products and services, terrible place to work. Horrible treatment of employees, lay off all the time. Customer not focused as they claim. Financial only focused

the crew at Copeland Arch are in… the crew at Copeland Arch are in constant contact with CS on a constant basis and I know they provide us with outstanding customer service so that must mean they are getting timely and accurate info from CS, and I know working hard at it. I do have an issue with CS no longer bidding projects where CS is not listed as an approved manufacturer. We do not use any other wall protection/ cubical track material vendor, CS is it. TBS has "flipped" many specs and subsequently won those projects over the past 8+ years and we have many GCs that prefer to work with us on projects that we now can not longer bid on. Regardless of the business decision that led to this mandate I believe is was short sighted and a "one size fits all" approach to lessening the work load on your estimating dept, going after the "low hanging" fruit...From our perspective you are losing out on as lot a business we know we can generate and it hurts Copeland's bottom line as well

Extremely delayed shipment without any… Extremely delayed shipment without any notices of delay. Did not deliver product to exact location. Disappointment.

We installed Acrovyn Rub Strips in a… We installed Acrovyn Rub Strips in a pediatric office we constructed. The product didn't stick to the wall. We have recently sent guys back for the fourth time to reinstall it. We have basically reinstalled the entire building. We reached out to Acrovyn about it and they did nothing. They sent us a gallon of the glue that didn't work in the first place. We've had to scrape the product clean and use a different adhesive We now use INPRO products. You can buy them without a sales rep and they work much better and cost less. We've not had any call backs from customers.

Easy to find the product I needed and… Easy to find the product I needed and order. Had options available for fast shipping!