Great help! I had some difficulties setting the unit up which turned out to be my errors. They kept on helping until the problem (mine) was solved.

Remootio Support made my my DYI project very simple Because of compatibility check feature on Remootio website it was easy to check if Remootio will work with my Gate opener. My exact model of gate opener was not listed, but short and simple mail to Remootio support provided the answer. Also, Support provided me with the exact wiring guide for my Gate opener. installation was fast and simple ( I am DIY-er, with no previous experience), and I'm really happy with purchase and Remootio support.

Remootio Customer Service for wiring diagram Remootio Customer Service for after sales support was superb and fast. I had an issue with wiring to the motor control board and Remootio quickly identified where to connect the respective wires. Many weeks passed and I lost the original email with the wiring diagram, a short email and 30mins later Remootio team replied with the wiring diagram. My best experience with any company for online service.

Extremely impressed We have Richmond swing gate opener (new release) which wasn't listed on any "remote" site. I emailed Remootio to see if theirs would work on our new gate openers. I have never been so happy with customer service from ANY company ever. As we live in Australia, calling wasn't really an option. I had quick replies and even the wiring diagram emailed to me. Cannot be happier.... AWESOME remote with fantastic service.

NO SUPPORT This product performed exceptionally well and was easy to install. I mounted it on the primary gate to our business without any difficulties and even ran a 150-foot Cat5 cable without any issues. However, I must mention that this product has no customer service or support available. Despite attempts to contact the manufacturer via email or phone (NO CONTACT NUMBER), there was no response. Consequently, if you have any questions or encounter any problems with the product, you will have to resolve them on your own.