Shipping should have been included Items were as described. The only issue was I thought shipping was included. But was told I had to drive to Morristown to pick up. When I received the package, it was actually addressed and said to ship.

Overall experience was fine except delivery Ordering was good, customer service was good. But our material sat in a warehouse for weeks before being delivered because we were a rural delivery. It was shipped on March 16th, arrived at warehouse on March 23 less than two hours from the delivery location and was finally delivered on April 14th after 3 weeks sitting at the warehouse. And to make matters worse, the tracking information showed it being delivered each Friday after that and the dates changing each Friday morning to the next week. So we couldn’t even tell the school district a date of delivery at that point. If that is something that is a normal practice, it needs to be told at time of order. We were late completing a project and given fines for being late due to the materials not being delivered as promised.

EXCELLENT Customer Service and More.... Lee was extremely helpful and accommodating. Even though the order was wrong when my team submitted it and it was in no way Sanymetal's fault, they were still kind enough to give us cost pricing on the correct pieces. Also the order was expedited and delivered about 3 to 5 days earlier than anticipated. A GREAT JOB HIGH FIVE to your team Lee!! Thank you for caring instead of just supplying parts.

Bathroom Very good to work with. Friendly and timely. Great experience!! My sales lady was knowledgable and very helpful.

Great transaction On time delivery with product support.