I was most impressed by the customer… I was most impressed by the customer service I received from Lucas today. He was extremely prompt and very efficient, it was no doubt a five star service. Thank you 😃

Phone call to arrival in 2 days Following 15 years of use, our Matki shower required a new valve (and service kit). It was not in stock, but the manufacturer supplied, having tested the part. The order was telephoned on Monday afternoon and arrived on Wednesday morning. Our amazing shower is back in full working order again ! Thank you Cameron and Matki for this exceptional service!

Really good and useful installation and post-installation sort-out service I recently installed a Matki shower enclosure but found the door wasn’t closing properly. Matki offer a service whereby they will send out one of their own engineers to sort out installation problems or replace ageing parts. My daughter - who also has a Matki shower - had successfully used this service so I arranged an appointment. The engineer - Andy Bateman - was excellent. It turned out the problem was a faulty part, which he replaced under warranty. Having this service available is a huge benefit of choosing Matki showers

Great service with correct parts Alan Wilson of Matki's service operation came and completed a service (first since installation 10 years ago) Excellent that a product of that age still had all required parts at hand. Quick and skilled update means that £470.00 was well spent. En-suite left clean and tidy and explanation of what had been done together with advice on keeping drain clear was valued. Will use again on second Matki shower when needed

Received excellent, friendly and prompt service Received excellent, friendly and prompt service from Cameron. He responded to my email within the hour with the parts I needed. having struggled to find what i needed online.