Yuko
GBGood I ordered an outdoor dining table and a patio seating set, and both came in good condition, but I don't recommend paying a $49 extra shipping fee for faster delivery. My furniture took the same time as the first one.
Treba Anderson
GBThe BEST service you can ask for at… The BEST service you can ask for at Home & Decor. I placed my order within 2 days my order shipped. I received several emails and texted confirmations of tracking and details of the delivery from Home & Decor. Delivery arrived within 5days. My dining table is so beautiful and elegant. I had the BEST experience shopping at Home & Decor 5-star service is what that provide
Hugo
GBIt's been 9 days since I submitted my… It's been 9 days since I submitted my order. I received an email from FedEx stating my item has been shipped and then after no updated. I payed for a service and a product up front and I have yet to receive either my product or any form of customer support. Edit: Home & Decor promptly made contact to explain the situation with my order. The representative went as far to call me personally to give me an update and apologize. Slightly delayed but my item will come in just in time for the holiday.
Angelana Avila
GBThe rep asked me for the information he… The rep asked me for the information he needed to immediately answer my question. During the phone conversation the call dropped. I thought, oh, no, I'm going to have to call back and repeat the process with another rep. Within a few seconds, to my delight and surprise, the rep called me back and we completed the process. The process was quick and efficient, which is something lacking in today's world, unfortunately. He was also very kind and polite. Thank you!
TERRI SHIELDS
GBWas told when orderedeit would be… Was told when orderedeit would be delivered before Christmas and I can’t track it because the number is invalid and office is closed so I can’t find my item anywhere! And I was sent this review before my item got delivered!