They deserve a 0 They deserve a 0 ! Ordered June 30 and still no AC. Will not respond to emails or calls. Only the answering service anytime of day. I filed a report with the Federal Trade Commission last week for fraud. I’m done with this crap. I encourage you all to do the same! That might get their attention if the FTC calls! I just want my money back

Absolutely Horrible Ordered equipment and have got the run around with no idea where the equipment is. Every time I call the Answering service says there is no one available and I would get a call back, ten calls later and nothing. I was already charged for the equipment weeks ago and now I'm not even sure if if this company is legit.

Most terrible company i have ever dealt… Most terrible company i have ever dealt with. I called and spoke to the ONLY sales and customer service rep Gary, he helped me decide which ones to buy, even got me the 5% discount, and then NOTHING. That was 3 weeks ago. I have called dozens of times, emailed dozens of times, got mad, got upset, cried, yelled, nothing. NO ONE WILL EVER ANSWER. This company shouldn't be allowed to be OPEN ..You don't treat people spending their hard earned $$ with you business this way! There isn't even a manager to talk to . Just This GARY person that is ALWAYS away from his desk, well, after you give your name any way....Ridiculous!!!!!!!!!

I am having same problem I am having same problem. Will not answer my emails or phone calls. Worried if I order an air conditioner from another company, they will then ship the ac to me without notice and charge my credit card. Would cost too much money for me to return a 130 lbs. ac. But I cannot cancel the order because their website is not set up to do so. I also wished I had researched this company. What is so hard to reply to a simple answer of when will my ac be shipped. I ordered 8/3 and order said would be shipped 8/18, but it has not been shipped. Yes, just an answering service answers the phone, so she can't help you.

Never trust this company Never trust this company! Specially the owner Gary Phillips!