From the minute I submitted my order From the minute I submitted my order, NVN Marine was very proactive throughout the entire process. They confirmed the order, they notified me when it was shipped out. They notified me of the date and time it would arrive and the notified me the second that my package came to the door. The service was great. I would recommend using them for all your marine needs

Placed 2 orders only received one Placed 2 orders only received one. Have sent 3 emails to them with no response. My account has been deducted over $2000 for the purchase with nothing to show or any response of what is going on.

They won't refund My purchase process was good. I changed my mind and returned the items to their designated addresses with their RMAs 35 days ago (tracking numbers show signed). Now the issue is that I still have NOT got any refund. The person who gave me RMA does not respond to my reminder. Yes I did followed everything as instructed

Defective Product, No Customer Service I received a defective electrical power switch from NVN Marine. If installed, it would have created a dangerous connection in the Off position. NVN rep claimed that this was “impossible.” When returned according to instructions, they refused to refund my money. All attempts to rectify this were met with accusations. Extremely poor customer service. Do business with them at your own risk.

Product on site marked as in stock, after charging CC they don't answer phone Product on site was marked as in stock July 5, 2023. Ordered product same day charged our card the next day. As of the July 13th website account show our order as unfulfilled. They don't answer phone, voice mail says mailbox full. Manufacturer says this item was discontinued. Have we been scammed? Update: I was never able to reach them by phone, voice mailbox always full, contacted my CC company and told them the issue and they finally got me a refund. I suggest if you cant reach them to order by phone then DON'T ORDER.