James Billard
GBOutstanding customer service Outstanding customer service. When they did not have a replacement part available they offered to replace the faucet at a terrific discount and even offered free shipping. This is a company that stands behind their products.
Jim Pelsor
GBExcellent Product Great packaging, color coded piping, and all the pieces were well described in the installation manual. System performs well.
Neil Wahrheit
GBLove your product Love your product, Whole House System- Ultimate Protection. Does a great job. Recently bought 3 additional years of replacement filter cartridges (9 cartridges; ACB, KDF, PHO) which I think should have come with new o-rings, since replacing cartridges could easily be a source of leaks and frustration. Would like to suggest that for the future.
Wenpin Lin
GBExcellent quality and services I called help desk to replace my facuet since the model is different with installation manual. Service people quick resolve this issue to send me a right one. I used this to remove sodium from softened water and installed it in below my kitchen sink to save space in my cabinet. Excellent solution for drinking water!
Bill Cox
GBFedEx had handled the package poorly FedEx had handled the package poorly. However the packaging by express water was so good it didn’t matter. The filter was perfect. Everything was fine. I have installed the unit, however I have not started running water through it. More to follow if it removes the sediment.