I ordered 12 blocks of Harvey block… I ordered 12 blocks of Harvey block salt 15 days ago [Order ID 39558054 - 31-May-2022]. Although the web page stated delivery would be two to five working days I am still awaiting for the delivery and I have not received any update from Fountain Softeners.

100% good company I purchased a Harvey water softner from Fountain softners, the service was 100% Delivery was as said and the after service from James was second to none, I would highly recommend purchasing from this company. Thank you guys for everything

10 Ltr water Softener Had a Problem With a damaged delivered Softener . It was replaced within 48Hrs and the faulty one collected the following day. James of Fountain Softeners could not of been more apologetic and helpful.

Ordered a replacement water filter tap Ordered a replacement water filter tap. The connection on new tap wider than existing. James explained the issue and has sent out a part to help connect.

Expert advice given Contacted the company about a problem I had with my softener assuming I would have to replace it. Without trying to sell me anything I was put through to the technical department who explained exactly what they thought the problem could be. I was even emailed a link to the parts required, instructions and video on how to carry out the repair myself. It was easy, successful and cheap to repair. I was so appreciative to find a genuinely helpful company who actually helped me save money rather than try to line their own pockets! Without a doubt I would recommend!!