Always easy to send an email for a… Always easy to send an email for a quote and receive it the same day. Never had an issue with any part of the ordering/shipping process and parts are always correct. I love the email updates with order status.

Excellent phone service for ordering… Excellent phone service for ordering the specific filters I needed. Most all filters for my site are ordered from Hydrafil due to their efficiency of processing and the quality of the filters.

I have not received the product as it… I have not received the product as it was hung up at customs with the incorrect information

Filter Cross Reference I bought a piece of machinery that is made in Italy and I couldn't cross reference the hydraulic filter (IKRON). I was able to contact hydrafil and they were able to find a filter for me that works.

Prices are unusually high compared to … Prices are unusually high compared to competitive products ie substitute/interchange and lead times are extended. Not always competitive with prices and often times customers aren't willing to wait for long lead times.