Make sure to choose a good trainer for your dog I enrolled my dog in a four-week training program at Wagmates in hopes of addressing her separation anxiety issues. Unfortunately, my experience fell short of expectations, and I feel compelled to share my honest feedback. Firstly, it's essential to acknowledge that Dyese, the trainer assigned to my dog, does not specialize in separation anxiety. Despite this, I opted to proceed due to the urgency of the situation and Dyese being the only available option at the time. Regrettably, after the completion of the four-week training, I noticed minimal to no improvement in my dog's behavior. It felt more like a boarding experience rather than comprehensive training, as there was little evidence to suggest that my dog had learned anything substantial during her time at Wagmates. Moreover, considering the significant financial investment of $4000, the lack of tangible progress was particularly disheartening. My dog returned home exhibiting the same behaviors as before, and her separation anxiety remained unresolved. After expressing my frustration and dissatisfaction with the initial training, Wagmates arranged for an additional month of training with Ria, who specializes in separation anxiety. I am grateful that Wagmates did not charge me for this extension. Although it meant separating from my dog once again, it turned out to be a pivotal decision. Under Ria's guidance, my dog underwent a transformation. Ria's expertise and dedication were evident from the outset. She not only addressed my dog's separation anxiety but also went above and beyond in her care. Ria provided daily updates, offering reassurance and highlighting my dog's progress. Additionally, she took care of minor grooming tasks, such as brushing and nail trimming, which demonstrated her commitment to my dog's overall well-being. The results of Ria's training were remarkable. Previously, my dog would bark incessantly, even after the initial training with Dyese. However, with Ria's help, there was a significant improvement. My dog is now able to remain quiet in her crate and can be left alone for extended periods, a feat I once thought unattainable. Ria's passion for helping dogs shone through in every interaction. She even provided food and treats for my dog to take home, exceeding my expectations. Thanks to Ria's expertise and Wagmates' commitment to addressing my concerns, my dog and I have emerged from this experience with newfound confidence and relief. In conclusion, while the initial training experience was disappointing, Wagmates' dedication to customer satisfaction and the expertise of trainers like Ria ultimately led to a successful outcome. I highly recommend Wagmates, particularly for those seeking specialized training for their dogs' specific needs.

My experience with Wag Mates Academy… My experience with Wag Mates Academy has been wonderful. The administration and trainer are always ready to help. My pup's trainer, Dyese, kept me up to date about his training during his stay with her. I could tell she took detailed notes during our phone conversation by the way she specifically addressed those concerns in our WhatsApp briefings, that included videos of my pup's progress. The handover was wonderful. Dyese worked with us for at least an hour going over commands and further training exercises. My only issue was recidivism, but with lifetime aftercare this will be easily addressed. Dog training is a life long process.

Amazing service and trainer! Sent daily photos and videos with specifics on what was happening. When my dog returned, we recieved a full hour on what he learned, how he learnt it, and how to continue having him remember his training. We also recieved weekly progress reports on how our dog was doing.

Anthony Is the best trainer! If your looking for help with training go with wagmates hands down best choice! Especially the trainer my Luna (5 month old Malinois) got Anthony and the way he has trained and been with Luna I couldn’t have asked anyone better. In my book if anyone needs dog training wagmates is the way to go for sure 💜 I’m beyond happy I chose wagmates for Luna! I can’t find the words to describe my appreciation for all Anthony did with Luna. I know I have work to do with her but definitely didn’t know where to begin the foundation he set in place and guidance helps so much! Thank you so much for matching my beautiful girl with Anthony as her trainer. She cried when he left I was like 🥺 even wanted to go with him 🤦🏻‍♀️ that tells me she loved her training with him. Luna was in training for two weeks and when I say Anthony is an incredible trainer, probably doesn’t do it justice we got video feedback from Luna. We got pictures while she was in training. Anthony made sure to go into detail about exactly what he was doing how we can do it when she gets back home, all I’ve gotta say is he’s an amazing trainer and I can’t wait to see what the future holds for Luna. She did have a lot facing her like separation anxiety, nervousness reactivity to strangers and other dogs. Of course we still have work to do but the groundwork Anthony has is simply a game changer. I truly appreciate Anthony for training and taking such amazing care of Luna. And Macey for being so open to questions concerns and everything simply amazing customer service from Macey. I see all the other reviews of customers happy with their trainers, but I think Luna got the best one.

Keebler had the playtime of his life Thank you Mariah for taking in our puppy for 2weeks! His social anxiety went down and he's more confident with meeting new people.