Make sure to choose a good trainer for your dog I enrolled my dog in a four-week training program at Wagmates in hopes of addressing her separation anxiety issues. Unfortunately, my experience fell short of expectations, and I feel compelled to share my honest feedback. Firstly, it's essential to acknowledge that Dyese, the trainer assigned to my dog, does not specialize in separation anxiety. Despite this, I opted to proceed due to the urgency of the situation and Dyese being the only available option at the time. Regrettably, after the completion of the four-week training, I noticed minimal to no improvement in my dog's behavior. It felt more like a boarding experience rather than comprehensive training, as there was little evidence to suggest that my dog had learned anything substantial during her time at Wagmates. Moreover, considering the significant financial investment of $4000, the lack of tangible progress was particularly disheartening. My dog returned home exhibiting the same behaviors as before, and her separation anxiety remained unresolved. After expressing my frustration and dissatisfaction with the initial training, Wagmates arranged for an additional month of training with Ria, who specializes in separation anxiety. I am grateful that Wagmates did not charge me for this extension. Although it meant separating from my dog once again, it turned out to be a pivotal decision. Under Ria's guidance, my dog underwent a transformation. Ria's expertise and dedication were evident from the outset. She not only addressed my dog's separation anxiety but also went above and beyond in her care. Ria provided daily updates, offering reassurance and highlighting my dog's progress. Additionally, she took care of minor grooming tasks, such as brushing and nail trimming, which demonstrated her commitment to my dog's overall well-being. The results of Ria's training were remarkable. Previously, my dog would bark incessantly, even after the initial training with Dyese. However, with Ria's help, there was a significant improvement. My dog is now able to remain quiet in her crate and can be left alone for extended periods, a feat I once thought unattainable. Ria's passion for helping dogs shone through in every interaction. She even provided food and treats for my dog to take home, exceeding my expectations. Thanks to Ria's expertise and Wagmates' commitment to addressing my concerns, my dog and I have emerged from this experience with newfound confidence and relief. In conclusion, while the initial training experience was disappointing, Wagmates' dedication to customer satisfaction and the expertise of trainers like Ria ultimately led to a successful outcome. I highly recommend Wagmates, particularly for those seeking specialized training for their dogs' specific needs.

Amazing service and trainer! Sent daily photos and videos with specifics on what was happening. When my dog returned, we recieved a full hour on what he learned, how he learnt it, and how to continue having him remember his training. We also recieved weekly progress reports on how our dog was doing.

Dog Training From the introductory contact with Emma to set up the training sessions to my puppy receiving the absolute top notch training from Max, I cannot fully express how pleased I am. Everyday communication via text & videos on my puppies daily activities & improvements were exceptional, concise & proves valuable as I need to continue what has been learned. For those reading this, I highly recommend Wag Mates Academy as they are professional, compassionate & caring from the office to the trainer.

Job Well Done 4 months ago I found a 6 week old puppy crossing a 65 mph highway. After a few months of having him I knew I needed professional help in training him to do standard commands. After looking at a few options I settled on Wag Mates puppy board and train program. Trainer Jason L was assigned to work with Highway. During the 2-weeks Jason provided me with progress videos and he has been very responsive to any questions concerns I had about Highway's training. After 2 weeks Jason returned with my puppy and I was amazed. Highway had grown a bit, he looked the same but he was so well behaved I asked if they had switched dogs. LOL 😆. Jason also spent an hour with my husband and I to demonstrate for us what had been done to train Highway while he was under his tutelage and what needed to be done by us for Highway's continued success. Wag Mates told me that they will remain committed to Highway after his training was over and seeing how Jason has remained responsive to my questions and concerns after Highway's training has ended. I am very confident that Wag Mates will be there for Highway and I if we need them in the future. Sherita M Millen, GA

My experience with Wag Mates Academy… My experience with Wag Mates Academy has been wonderful. The administration and trainer are always ready to help. My pup's trainer, Dyese, kept me up to date about his training during his stay with her. I could tell she took detailed notes during our phone conversation by the way she specifically addressed those concerns in our WhatsApp briefings, that included videos of my pup's progress. The handover was wonderful. Dyese worked with us for at least an hour going over commands and further training exercises. My only issue was recidivism, but with lifetime aftercare this will be easily addressed. Dog training is a life long process.