Shannon
GBTwist the applicator first! I've seen reviews of people struggling with the applicators but they just need to be twisted first and then they are easy to use. I much prefer using these products compared to my old usuals! Feel like there's less risk using them because of the materials used! They're lovely, soft and absorbent!
Cara Wallace
GBAmazing products + service I've purchased pads and menstrual cups from this company. Every product I've received has been fab. In cases where something has gone wrong (i.e. a missing order or a cup breaking), I've contacted them and been met with customer service that is second to none. No questions asked, replacements are sent, sometimes even with same-day delivery if you can catch them early enough. Special shoutout to Brooke on the site live chat for being super friendly, personal, and for putting a smile on my face.
Ellna
GBGreat customer service and product Great customer service and they even sent me complimentary pads after understanding my situation. Thank you to the whole team especially Emma and Brooke. I hope more businesses learn how to deliver great service, care about their customers and build long lasting relationships. I would recommend all females to try TOTM's products you wont go back to other brands. You will feel so free and comfortable.!! :-)
Karen
GBFantastic service What a great company. We have an account manager who is professional and so friendly (and efficient) and I have also contacted customer service who dealt with my request promptly too. You can tell it's a happy environment as it comes across when you liaise with them.
Sarah
GBI wanted to leave a review to say thank… I wanted to leave a review to say thank you. When I asked to return an order that was on its way (I’d forgotten my subscription and missed the email reminding me about it) I contacted the team and they said I could return and get a refund. This has helped me out massively and was done without issue so, thank you.