Sales vs Service The sales folks in the store are very knowledgable and helpful. But once you purchase something you are in the hands of a semi-independant service team and they are unresponsive and do not return calls. It takes days to hear from them for setup or for a repair discussed with store personnel. Not at all customer focused.

Always allot enough time upon delivery… Always allot enough time upon delivery and install to review how to care for the equipment purchased and how to manipulate the machines. The delivery and install were great, but no guidance was given on the care and use of the equipment or who to contact if a machine was broken. My sales guys were perfect! No disappointments from them at all.

My wife and I visited the Alpharetta… My wife and I visited the Alpharetta location and we met with Todd Jones. He was very helpful and explained everything we needed to know about setting up our home gym. He gave us lots of tips on setting up a home gym.We ended up buying the Hoist Fitness HV 4 Elite.

Very nice and knowledgeable -

They were extremely helpful and… They were extremely helpful and knowledgeable. There was no high pressure. Their delivery crew was polite and made sure my new treadmill was working properly before they left.