House is amazing. The house that MTH produces was better than expected super happy and have no complaints

Morgan Taylor Homes doesn't follow their contract terms Signed with MTH in January... they were "close" to getting the permit. It's November now and they still do not have a permit AND will not follow our contract. It is very clearly marked SEWER but they want to put in a giant seepage pit and septic in our front yard. We argued this change and their response is they can do whatever they want at their discretion.... Their argument to City of Surprise for sewer to septic was "financial hardship" but we have their builder estimate and our cost, plus what they told us the increased expense was and it's not financial hardship but smaller profit margin. In my opinion.... Bad customer service, cheap, they could care less about their customers or abiding by a contract.... buyer beware and avoid Morgan Taylor Homes.

Love our home We're two weeks away from moving into our home. The process has been really smooth. Cindy communicated with us the whole time and our superintendent Gabe was amazing. The few times there were issues, he addressed them in a timely manner. Julie and Sarah were so kind and helpful. We loved being involved in picking our finishes at the design center and everything turned out great. So excited to look out of the family room at our breathtaking views and can't thank Morgan Taylor enough for the pleasant experience.

Everything went smoothly Everything went smoothly! I love my new home.

Worst customer service & crews The worst construction crews and customer care I’ve ever experienced. The company is building more condos (after 10 years) in my currently rented condo of almost 6 years, they begin cursing and jack hammering outside my children’s (age 2, 6, & 8) around 5:45am and any requests I’ve made to have these things adjusted I have been told “it’s just construction life”. Apparently the life of my family who pays to live here is not important nor is my children being able to play in their room without listening to profanity or sleep before school. I get the constant run around and hand off whenever I call to talk to anyone at this company and if I speak to the crew I’m told “me habla no espanol lady, haha” or “I’ll call the cops on you if you interrupt us” or “I have no idea who my supervisor is”, etc. It has been the worst year having them here trashing our condos and treated the residence like garbage, my kids are so tired and miserable, seriously the absolute worst system I have ever seen and my family works construction in California and is appalled, they don’t start construction in residential areas until 8am out of respect for families and that should be standard for all companies in residential areas. The company however takes none of it seriously and has complete disregard for people’s homes.