Avoid Bob's Containers Avoid Bob's Containers, support team communication is poor, warranty request overridden by Bob. Support team contractors for warranty request can be overridden by Bob. They have started to advertise for Extended warranty periods. Avoid. Purchased container, delivered and placed on level concrete pad by their support team, who damaged an area where 2 warranty request were submitted. Same request for flooring submitted 4 months later after attempt to fix it the first time failed. Do not recommend this company. Avoid Bob's Containers.

STRONG REC TO NOT USE BOBS CONTAINERS… STRONG REC TO NOT USE BOBS CONTAINERS TO BUILD YOUR HOME. Shockingly poor experience that included a rep who was 20+ minutes late to our first ever phone call, with no notification, who went on to be unable to simply write a basic email, manipulated us into paying for a feasibility study that ended up being a week late... just to find out they never did it at all, wasting nearly a month of our building process, putting us behind. Other issues of note: - Quotes often thousands over other companies with no explanation - Rude, ineffective and unintelligent representatives - Horrific customer service that includes simply no response when questions asked about obvious failures on their part - Dramatically overpriced, with no explanation - Selling designs they've never produced - Requiring up to an additional 5-10k, on top of the asking price, for any type of design to be used for permitting to actually use the unit on your property - Unclear process that results in wasted time and scamming money My husband and I were so astonished by the poor quality of this company. Please do yourself a favor and save yourself time, money, and effort and go to another builder. Pretty close to anyone else is better.

Terrible business, stole our money. Wow check out their Yelp reviews - 3.1/5 and none of them actually sound fake. Update 11/7/2023: Just finally got around to posting his communication referenced below. If Bob's is offering incentives for positive reviews, please let me know!! Update 10/28: Bob had once again said he was going to pay and deadline was yesterday. Never heard back. He also wanted this review taken down to free up more capital for some sort of project so he could pay me back more quickly (will post that email shortly). I’ve noticed many of the 5 star reviews lately are from people who haven’t actually purchased anything (based off some of the wording) or purchased but haven’t even started the build process or received there unit. Make what you want of that but to me seems fishy, on top of wanting my review removed to open up more capital. Can’t help but wonder if reviews are being incentivized. Regardless, I’d encourage anyone dealing with this company to either 1) go elsewhere, 2) don’t review a company on a product you purchased but have not yet received, and 3) do not sign a contract that states final payment has to be made before they’ll deliver. . Update 10/17/23. On 9/13 I sent a more than fair settlement offer which Robert Balderas accepted, but then refused to pay so we had a pre trial hearing on 10/13 (for which he was not present), and now the hearing is scheduled for January. We decided to send a settlement offer because we would rather be done with this and have money in hand. Now we will be going after the full amount in January. Background: We hired Bob’s Containers for a custom built container home in February 2022 with an estimated completion date of April/May. We had multiple issues with getting the container started and at one point their staff said we could cancel the project since the containers weren’t even scheduled to be built, and we would get a refund after a release agreement was sent. The agreement was never sent and then the owner contacted us and said there were no refunds. That became a whole other issue but ultimately all were in agreement to build. The container was started in July to be completed at the end of August. We were contacted by their finance department on 9/14/2022 and told the container would be ready to ship in 2 days time, and required the remaining 50% balance (over $50,000) which we paid immediately. Turns out, the container was not even close to being ready and would not be ready until the first week of October, 10/4. At that time, they were unable to find a company to ship the containers in a timely manner and I asked if we could find our own shipping company. I was told this was fine as long as they (Bob’s) had a chance to speak to the company to ensure they were capable of providing safe delivery. Craig Turner (Logistics), along with Dustin Hill, the COO, both were involved and confirmed the company we found would be fine, and they would process our refund as soon as the containers left their lot. We paid $15,000 to Bob’s Containers for shipping prior to this as part of the initial invoice. There would be a $500 fee per container withheld for shipping prep (reasonable) with a refund of $14,000. Our shipping company picked up the containers on 10/7/2023. We reached out multiple times after they were picked up and initially were told the refund process would be started and then they stopped responding for around two weeks. They eventually surfaced and said they needed to process a release contract. We ultimately filed in small claims court at the end of October. We had a hearing in February, to which Bob’s did not show up. We received a default judgment in our favor, however, Bob’s attorney surfaced within the appeal time period and filed for a new hearing. I’ve attached the email communications with regards to shipping refunds as proof of above, as well as when their finance team reached out for final payment. As noted before, we had many issues at the start of the container build, and we did have some quality issues including failed code inspections.

This company has a really great… This company has a really great website. Not only was it easy to explore all the options for container homes, but I was able to customize it myself, from The flooring down to the door handles. I was happy to be able to schedule an in-person tour so I was able to actually see what everything would be like for me. Now my container home truly feels like something I created.

We placed order for 4 containers on Jul… We placed order for 4 containers on Jul 31st 2023 that were supposed to delivered in 90 days. It has been over 210 days (7 months), not a single container has been delivered or installed. One is stilling on our lot with no insight into when it will be installed. We have paid a lot of money. We have tried to work directly with Bob (the owner) in a constructive way to complete the project. Bob makes a lot of promises and has never delivered anything yet. He does not communicate, has failed to show up for call we setup. We were planning to have a long term relationship, but this has turned out to be nightmare.