Overall Overall: good experience. Cliff and gang- hard workers. They were responsive and helpful. Time estimate for the completion of the work was way under the was stated originally. Calls to the office in York, Pa to resolve some issues after the work was completed were not returned in a timely manner. I had to keep calling. I also had to call numerous times to get names of former customers who i could call for a reference of the work you did for them. I did call Better Business to ascertain your rating.

There is no better system....period! The foundation of my house was originally built too deep resulting in continuous water, sometimes up to 6" , accumulating in the basement during rainy weather. Musty odors mold, and the need to wear boots to do the laundry were the norm for years.I saw a rep for Mid-Atlantic at a home show and he scheduled an appointment. An agent came and assessed the situation, gave me a quote I could live with, and within a few weeks my home was dry and odorless. The team took 2-3 days to do the work, and yes, there was dust , however now, even in the worse weather, my basement remains dry as a bone! If you go with another company, you're throwing your money away.

Good work - Poor field follow-up The work, once correctly scheduled and completed, was well done. But major issues with field tech accountability, lost documentation and poor follow-up. Had 2 techs come out, each time NO follow-up. Good reputation and they installed a french drain for me years ago, but my frustration almost pushed me elsewhere. Execs/Mgmt need to GET on the stick - as I'm sure their clueless!

Mid Atlantic is the best! The salesman was great. He assured us we’d be making the right choice. The crew arrived on time and completed the work in just two days. Not too long afterwards, we experienced a rainstorm but our basement, as promised, was dry. It has been five months and several storms later and we are still happy to say we have a dry basement. We would recommend their system to anyone looking for relief from a wet basement.

Overall pleased with service Overall pleased with service. No water in basement so far post 3 months. Took longer than quoted and back porch was ruined from concrete footprints but will repaint hopefully this spring/summer. The workers were very respectful and mindful of my cats as they were coming and going.