We ordered Viome testing and are now… We ordered Viome testing and are now ready to order our supplements. They recommend ordering 3 months supply and there are 2 of us ordering at the same time. They will NOT, after a 45 minute phone call, allow us to ship our supplements together. In fact, they want us to ship our supplements separately, and for each month. They do NOT care about the planet! They want us to ship our monthly orders separately, and each month. Not only is this bad for the planet, we have to pay $25 per order each month, instead of all 3 months for both of us in 1 order. So inefficient and careless! Catherine Brownlee

What’s the point? My test results were not at all what I expected. Reading the replies to the bad reviews, they claim that they do not test for food allergies, sensitivities or parasites. So I’m not really sure how this test was helpful. All the foods that I know bother me, were not on my avoid, or even minimize list. So if you enjoy mailing in poop for fun, go for it. But I don’t see any benefit in it.

My experience with Viome.com has been… My experience with Viome.com has been almst good. I ordered somthing one time, and it arrived on time. It was packaged nice and securely. The customer service was good too. I had a few questions and they answered everything I needed to kno. Overall, I had a staisfactory experience with Viome.com. I'd recomment them to otheres who are lookign for a decent online site to purchase from. But it's by no means perfect. They need to imporve in a few areas and make sure their shipments arrive on time evertyime.

TERRIBLE customer experience - NOT WORTH IT TERRIBLE customer experience - 3 months and still waiting. I have emailed the customer experience team eery 2 days to find out when the results will be provided, only to be told that they're "in progress". This doesn't flow through to my account so I keep receiving emails asking me to send in my samples. I had to ship from AU costing me $40 each time - the first sample was rejected, without any rationale. I had to reach out and find out more ...it then took another week to get another sample kit, then I had to send in another sample set. Then they just "CAncelled" the kit, for no reason and then told me I had to send in another sample which I absolutely refused and told them to fix their systems. This took another week. It's been months. I'm so disappointed that I chose this company. I would not ever ever recommend.

Feeling and eating better The lab kits are convenient to report and send to your company. The food list of what should be safe for me is helpful. I appreciate being able to delay orders when I have accumulated a supply of supplements. I am feeling better. Thank you.