Do not go with this solar company Do not go with this solar company. False promises from the customer service have fallen through time and time again. Not even reaching out to the project coordinator (Elba Sanchez, sales rep (Mark Anderson), customer care team (David Manzo, Chris Gutcher, Charles Payne) have made an attempt to reach out to me via phone or email despite multiple attempts to get a hold of them. Since January 3rd I’ve still been waiting to hear from the team to get up and running. I’ve been making payments for the solar panels since October 2023 and still haven’t been able to use this service and still currently pay comEd for electricity. When the initial phone call was made we made sure to ask if we’d be charged for the service before being operational and the sales rep said no but that if anything they would pay until we were operational. They have only honored 1 months payment and have ignored me since.

Lost connection to the company Installation went well as far as I could see. After half of the year using the system I have a question but all contacts (email, phone) stopped responding. I see that they are responding here in good comments. Addition: They replied by email after this review. Well, you decide if it is a good company or not. I think it is not how you do business. But the system works. I'm not sure what to do if something happened to the system. The company claimed it is insured, but I cannot find any documents on that (need to look through emails again). So, I don't know. It looks ok, but...

Class Action Lawsuit I their anyone willing to go in on a lawsuit against the Revolution Solar. How many descruntal customers are out there. I blame the government as well. They sent out letters stating this company was not authorized to offer government grants but have done nothing to assist those that were taking advantage of. I think stricter guidelines/regulations should be in place by the government on companies who provide this type of service to consumers. I wish i could rate zero stars. This company should have their business license revoke and be fine by the government and have to pay restitution to all customers they have LIED to. I have all emails and recorded conversations between company representatives.

No support at all It seems I am fortunate to have a functioning system, but we have struggled to get there. We had our panels installed in December, we're told we would be given a new thermostat and bulbs to improve efficiency which was never mentioned again after the high pressure sales call. Now I have a couple panels that are have never worked and have tried reaching out to several places by email and phone with no response. We ended up having to turn out own system on after some time working with our power company. I feel like I spent way too much on this system that was supposed to have a 30 year guarantee, and it doesn't seem to have any guarantee at all.

Great Experience Revolution solar kept us updated for the entire process and were easy to contact for any questions. The installation was done in a few days and their technician walked us through the solar mobile application.