Terrible on warranty claims Everything went well buying the house. Excellent team work everyone did since day 1. But everyone disappeared not returning calls. no answers about a warranty claim. No one showed to fix the problems or schedule something. Terrible on that area warranty claims

Poor Communication Poor communication during entire process. Buyer walk through, we pointed out issues & they were ignored. We closed & the house still did not have the touch ups completed. Sales guy, kept calling us to come in before we signed, promising to keep us up to date with the process but only heard from him 3 times during the entire building process & heard nothing from him on closing/ after closing. At closing we weren’t even told where we could find our mailbox, had to just figure it out. If I could back, I would choose a different builder that treats its customers better, not just baits you in to complete the sale & then ignore you & your concerns the whole time. Wouldn’t recommend, do your research on these builders. There is plenty of builders who have much better reputation.

4/5 everything was great and easy 4/5 everything was great and easy. Only not a 5 star review because we couldn’t schedule the blue tape walk through with enough time for the things to get done before close. But that wasn’t a huge issue because David the construction manager has been on top of everything we’ve asked for since closing. Steven the sales rep who worked with us was great and very responsive during closing.

LGI delivers on their promises! My LGI team delivered on their promises! My sales person (Lexie) walked me through the entire purchase process and was there to support me every step of the way. My loan officer (Rachel) made me feel comfortable when discussing the bumps and bruises in my credit report. She also explained every step of the financial process from start to finish. Even my builder (Johnathan) went above and beyond the call of duty to make sure my house met my standards and likings both before and after closing. This is my third time purchasing a home and this team by far was the most memorable team to work with. I will forever be a fan of LGI Hones.

These houses are junk cheep… These houses are junk cheep windows,doors trim, paint. After 2 years living in a LGI house. The Radon levels are high which can lead to major health issues. Leaking windows mold started after word. Do not buy an LGI home. The lady I talked to said we don't cover anything good luck. Stay away for this company read other reviews before you buy.