Great company This company is my 3rd company. The first company lost their doctor and pharmacy. The 2nd company could not keep my records straight, took forever to mail my meds to me and the final straw was when they switched my meds to another product doubling the cost. This company is the most responsive to any and all questions at anytime day or night. They include clear precise information and very helpful links! They sent me a pre paid form for blood work to a pharmacy near my home. They always do what they can to help this process go smoothly. Highly recommend them to anyone needing semaglutide.

I’ve been using minuteMD for a year and… I’ve been using minuteMD for a year and I’ve been so impressed from the start! Their customer service is unmatched and they seem to truly care! I’ve lost 30 lbs so far and have enjoyed using them and would recommend them to anyone!

Unresponsive and no way to contact after taking my money I tried this company as a way to receive a GLP-1 medication to help jumpstart a weight loss. At first the company seemed to be responsive and reliable. They charged me and medication and updates were provided. If you email them asking for a refill AKA to charge you more money they are extremely quick to response. As soon as there is any issue (I have no medication left and have been out for 3 weeks now), they go silent. I have been emailing for weeks now. They have continued to charge but they are radio silent on their end. Additionally, there is no contact number provided online (I assume on purpose so they can do this to avoid doing their job and just taking your money). I do regret going with this company as two friends of mine are using another service and have not had the same issues with their GLP-1 subscriptions.

Please just don’t do it. Find another provider. I have been using minute md since October, I did my labs and received my medication on time every time. My concern is their customer service and very hands off approach to this medication. They do not reply and you don’t have the capabilities to speak to your prescribing dr. You can email/chat on the portal but it is with a third party who speaks to the provider for you and will, maybe, get back to you. And when I say that, I mean they reply with a “speak to your primary care provider”. They are dangerously nonchalant about the medication THEY are prescribing you. They give you absolutely no information on side effects, risks, and they don’t help you if you submit labs or any side effects that may be abnormal. I would never use this company again if I wasn’t locked into a contract with them. I would highly suggest finding another telehealth company that will actually help you because I promise you minutemd does not care.

Improvement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.