Jason Genung
GBLoved it at first I got the POLAR PRODUCTS ACTIVE ICE 3.0 38" X 22" BLANKET PAD COLD THERAPY SYSTEM WITH DIGITAL TIMER, 9 QUART RESERVOIRSKU: PP-AIS3.0-9-BB. My wife had a knee replacement and she loved it at first but the pump would stop pumping sufficiently to keep her leg cool. The pump isn’t restricted by anything because I use frozen water bottles as suggested. I’ve tried keeping the cooler level with the blanket(which is inconvenient) and it still didn’t keep pumping enough. I’m thinking there is too much flow restriction with the blanket being that it has a lot of channels or cells to pump through. The package also came with instructions for a control with a timer and we recieved a basic controller for flow only. I would appreciate a solution as she continues recovery and she will be having the other knee done soon. Thanks
AJ
GBExcellent Customer Service Product received as promised. Customer service was very responsive and responded to my inquiries in less than 24 hours. Shipping was delayed due to the pandemic, but given this product was sold out and/or overpriced everywhere else, we were thrilled to receive it from a reputable company at a fair price.
Kasee L Bates
GBScam Scam. 4 months later and I never got my product. Please avoid this company.
James Brabson
GBA formerly real company is now a fraud This appears to have been a real company once upon a time. Now it clearly is not, it seems to be a fraudulent storefront using the website of the original company. They will not ship your product. They will not refund your money. They will not respond to emails, phone calls, facebook messages, or voicemails. I have a long paper trail of my repeated attempts to get some sort of response from them. ANY response from them. I'm being forced to do a chargeback with my credit card company. AVOID AVOID AVOID
Robert W. Ragin
GBOrdered wheelchair MDS806560 (MEDLINE… Ordered wheelchair MDS806560 (MEDLINE K4) and received real fast delivery (5-29), order number 0528956852. The order was based on internet site description WITH PICTURE which shows leg/foot support including leg calf support. My delivery did include the foot support, HOWEVER NO CALF SUPPORT. This date 5-31-2021 after trying three different phone numbers, all dead ends. Please call me at 843 607-2609 to discuss. My wife is in Memory care and I need the right chair immediately.