You have charged me approximately $150 You have charged me approximately $150. I called to cancel the app because all I want are your workouts no food plans no coaching know anything else. I received a very nice email saying my subscription has been updated. I will receive no more charges, but have full control of the app. I open the app and they want me to start all over again and sign up for a subscription after you told me I didn’t need it. Please advise.

I thought I was more disciplined in… I thought I was more disciplined in keeping up with the exercises but I fell short. I did find the exercises useful for an early morning stretch and the calorie tracker was great as well. What caught me by surprise was the ongoing increased price for a monthly charge which I was not aware I signed up for. My original intent was to try the app once and then decide to re-up???

Great company, great app, great results & great customer service! Not being a fan of the gym i tried this app at home. It is fantastic and something i am actually doing daily, just 15 minutes. Its easy to follow and if you need help, BetterMe reply quickly. Really want to thank Sierra who has given me amazing customer service :-)

Affordable and a good work out I’ve been shopping for an affordable app with exercises that are easy to do but deeply work my muscle groups, this one so far has been really great. Plus the music is soothing or fun and not annoying, and the videos are actually helpful unlike many apps like this.

Unauthorised wallet charges Scammers!!!!! On April 28, I received an email with a discount code for 80% off and began a subscription with 36 AED and payment authorization through my Apple wallet using face recognition from my mobile. Once payment (36.00 AED) is received, begin the onboarding process via the web rather than the mobile app, and unintentionally pick the BetterMe 1-on-1 Coaching Plan. At this point, I hit the back button and chose the skip option, while the money(149.99 AED) was charged automatically without wallet authorization. Please initiate a refund process on this to avoid future delays. Custom Plan #4501SKI3 Case ID: 9105786